The Entitled Consumer

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Archive for September, 2008

Sep
30
2008

Can Customer Care Help You Weather Any Business Climate?

Posted by Julia Ochinero / Add a comment / Share This

This week has been full ups and downs as you monitor the down and dare to watch the late night talk shows disect those disecting each other in Washington. Despite all the hot air moving ideas, opinions and economic direction on Wall Street - there is one thing that is constant - and that is [...]

Sep
16
2008

Are they talking about you? The Consumerist

Posted by Julia Ochinero / Add a comment / Share This

In preparation for the Nuance customer event Conversations ‘08 https://www.conversations2008.com/controller.php?action=Default_Display - I’ve been talking to a lot of people interested in the impact of social media on brand and business.  Ben Popken, editor of The Consumerist www.consumerist.com will be joining us in a session at Conversations entitled “are they talking about you.” I was introduced to Ben through Paul Gillinwww.gillin.com who will moderate the [...]