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• Exploring the Link Between Customer Care and Brand Reputation in Age of Social Media

  POST BY: JuliaO | 0 Comments
  Partnering with the Society for New Communications Research (SNCR), we have launched a consumer study “Exploring the Link Between Customer Care & Brand Reputation in the Age of Social Media,” The study is being led by a team of SNCR Research Fellows Read More...

• The Consumer's Voice - Are They Talking About You?

  POST BY: JuliaO | 0 Comments
  Check out this site www.my3cents.com . This site is all about the "consumers's voice being heard." And you can slice and dice it any way you want. You can search for "most talked about" company by category (including phone/cable, consumer stores, travel, Read More...