So, you think this blogging thing will pan out?
Much has been made about the emergence of social technologies, it's easy to shrug it off and say yeah, yeah, sure, and I bet North Korea will actually disable its nuclear facilities. And yet, I think we're all waking up to the power of these social networks and shared soapboxes. It's amazing how the Web is becoming a cross between a democracy and a meritocracy. If you make positive contributions, you will be recognized for it -- from Amazon to eBay, whether it be karma points, 4 out of 5 stars, or any point-based moderation system.
At this year's Conversations, we're splitting our our Monday evening general session into two separate events. For the Mobile side, Ojas Rege of Yahoo! is speaking about the impact of a billion cellphones on global mobile brands. On the Care side, Brian Haven of Forrester Research is speaking about social technologies in his session, "Tapping the Power of Connected Customers." Both talk about how we're entering a global community... one where you can project your brand and your reputation across a huge audience of potential customers... and one where you can't hide from your mistakes or your bad service.
A final note: the agendas and speakers for this year's Conversations are set. If you're coming, now's a great time to plan out what breakouts you're going to attend. If you're thinking of coming, this is a great way to check out the topics and see why it's such a great event. Come on down to Boca Raton! It's a great ride. We won't leave you hanging.
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