So opened Robert Stephens, Founder and Chief Inspector, Geek Squad http://www.geeksquad.com/default.aspx at today's ''customer service is the new marketing'' http://csitnm.com/ conference in San Francisco. The Ramen reference was one most in the audience can relate to - the meal staple many programmers use to keep energy flowing as - as ...

At today's ''customer service is the new marketing conference'' http://csitnm.com/ at the beautiful Golden Gate club in San Francisco, Tony Hsieh, CEO, Zappos http://www.zappos.com/welcome.zhtml was clear that the way to drive a business' success, was not about looking at the care operation as an expense item, but as an investment. At ...