I had an interesting (if unfortunate) experience yesterday.  I called my bank because my credit card was charging me an annual fee.  I was pretty sure that I had signed up for one of those 0% interest rate promotion.  Admittedly, I remembered that I had missed a payment when I first signed up for the card and switched to automatic ...

Yesterday's San Jose Mercury News talked about a web site that lets consumers avoid phone trees. www.nophonetrees.com. The article http://www.mercurynews.com/search/ci_7622201?IADID=Search-www.mercurynews.com-www.mercurynews.com gives detail on how consumers can go to this web site, click on a company they want to talk to, provide their phone ...